TAKUMIA

Terms of Service

Version: 2026-07-03

This document is a draft pending legal review. It will be finalized after review by counsel before public launch.

1.These terms govern the use of the freelance engineer matching service (the "Service") provided by Ksync Inc. By registering, users agree to these terms.

2.Users shall keep their registered information accurate and up to date. The operator may suspend accounts in cases of false registration, impersonation or other misuse.

3.The Service provides project introductions and matching opportunities and does not guarantee the conclusion of any engagement contract. Engagement terms are governed by individual contracts.

4.Users may request withdrawal through the procedure defined by the operator. Except for information that must be retained by law, data is deleted after a defined period following withdrawal.

5.The posting company warrants that the content of each posting (including the supply chain) is accurate and up to date. The posting company is responsible for any falsity or inaccuracy in its postings and for any damage caused to third parties arising from its own declarations.

6.The supply chain shown alongside a project (including the tier — direct, 1st-tier, 2nd-tier and so on) is information based on the posting company's self-report. Ksync Inc. (the operator of the Service) does not verify or guarantee the accuracy of such information. This provision does not, however, exclude the operator's liability arising from causes attributable to the operator.

7.Engineers and other registered users acknowledge that posting content, including the supply chain, is reference information and that decisions to participate are made at their own responsibility. If a user finds the supply-chain information to be inaccurate, they may report it to the operator through the Service's reporting feature.

8.Upon receiving a report that supply-chain information is inaccurate, the operator will verify it to a reasonable extent and, where necessary, suspend the display of the project or correct the supply-chain display. The operator may request that the posting company submit supporting materials and otherwise cooperate with the investigation. The operator may suspend the listings of a posting company that repeatedly makes false or inaccurate declarations.

9.Fees for the Service's paid plans are charged monthly in advance and are payable monthly against invoices issued by the operator (the payment due date is stated on the invoice). The contract continues on a monthly basis; if a posting company requests cancellation through the operator's prescribed procedure by the last day of the current month, the contract ends at the end of that month and no fees accrue thereafter. No prorated settlement or refund is made for cancellation partway through a month. If the operator revises fees, it will set an effective date and give advance notice to the registered email address, and a posting company that does not agree to the revision may cancel before the day preceding the effective date. Details of plan contents, fees and terms are shown on the pricing page within the Service.

10.A paid-plan contract is formed when a posting company applies via the operator's prescribed method and the operator accepts the application.

11.Users must not: (1) violate laws or public order and morals; (2) register or post false or misleading information; (3) infringe third-party rights (intellectual property, privacy, etc.); (4) impersonate others, gain unauthorized access, spam, or interfere with the Service's operation; (5) reverse-engineer the Service or automatically harvest information; (6) provide benefits to organized crime or engage in equivalent conduct; or (7) engage in any other conduct the operator reasonably deems inappropriate.

12.If a user breaches these Terms or the prohibited conduct above, the operator may, without prior notice, suspend the user, remove postings, or terminate the contract. The operator is not liable for any resulting damage to the user, except in cases of the operator's willful misconduct or gross negligence.

13.The operator may change the content of the Service or temporarily suspend all or part of it for maintenance, incident response, force majeure or similar reasons. The operator will endeavor to give advance notice where practicable.

14.Intellectual property rights in the Service and all content provided by the operator belong to the operator or the rightful holders. The operator may use information that users register or post on the Service to the extent necessary to provide, maintain and improve the Service.

15.Each party shall not use the other party's non-public information obtained in connection with the Service for any purpose other than using the Service, nor disclose or leak it to third parties, without the other party's prior consent, except for disclosures required by law or public authorities.

16.The operator handles users' personal information appropriately in accordance with the separately established Privacy Policy.

17.The operator provides the Service as-is and does not warrant its fitness for a particular purpose, completeness, usefulness, or freedom from errors. Except in cases of the operator's willful misconduct or gross negligence, the operator's liability to a user in connection with the Service is capped at the total fees the user paid to the operator in the preceding 12 months, and the operator is not liable for indirect, special, or consequential damages or lost profits. This does not apply where such limitation is not permitted by law.

18.Each party represents and warrants that it is not, and will not become, a member of organized crime or other anti-social forces, and that it will not provide funds or other benefits to such forces. In the event of a breach, the other party may terminate the contract without any demand.

19.The operator may amend these Terms when it deems necessary. Amended Terms take effect when announced by posting on the Service or by another method prescribed by the operator; for material changes, the operator will set an effective date and give advance notice.

20.Disputes concerning these Terms and the Service are governed by Japanese law, and the district court having jurisdiction over the location of the operator's head office shall be the exclusive court of first instance by agreement.

21.The Service provides opportunities to conclude contract-work agreements (including ukeoi and quasi-mandate) and does not arrange the formation of employment relationships. Posting companies must not use the Service for recruiting employees or dispatched workers, or for any other purpose the operator deems inappropriate. Where a breach is found, the operator may suspend listings and take other necessary measures. If an employment contract is formed between users outside the Service, the operator is not a party to that contract and does not guarantee its formation, content or performance. This provision does not, however, exclude the operator's liability arising from causes attributable to the operator.